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Intercultural Management

Manage diverse teams: Theories and tools for enhanced performance.

Ended
890 euros
Berlin, Germany

Service Description

Course goal and learning outcomes This course aims to develop participants’ ability to (1) recognize and explain culturally related behaviour and business phenomena; (2) evaluate and make recommendations on culture-related management decisions; (3) use theoretical intercultural concepts to solve problems in international business cases; (4) increase the efficiency of diverse teams; (5) perceive a multi-cultural scene as an opportunity rather than a threat or liability; and (6) develop awareness of one's own cultural profile and strengths and weaknesses in intercultural business situations. Core competencies Competency 1: Critical thinking Competency 2: Problem solving Competency 3: Decision making Competency 4: Teamwork Competency 5: Adaptability Competency 6: Social awareness Competency 7: Relationship management Course plan Day 1: Basics of Intercultural Management – Definitions of culture – Different levels of culture (e.g. national, regional, corporate) – Effects of cultural differences in intercultural cooperation – Strategies for intercultural interaction (adaptation/reconciliation) Day 2: A framework for understanding human values and behaviours – Needs, values, and motives – Ethics and culture – Leadership and culture – Emotional intelligence – Cultural intelligence Day 3: Understanding national cultures – Determinants of culture – The model of cultural dimensions: Hofstede – Cultural style: Trompenaars – Social dimensions: GLOBE study Day 4: Business cases and lessons learned: – The importance of intercultural issues in different settings – Examples of success stories (M&As, joint ventures, projects) – Examples of failures (M&As, joint ventures, projects) – Lessons learned and strategies Day 5: Workshop Cancellation policy Full refund if requested 15 business days before the start of the course.


Cancellation Policy

Please check our cancellation policy.


Contact Details

+34 644 310 240

info@lurning.eu

LURNING, Gran Via de Carles III, Barcelona, Spain


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